Frequently Asked Questions

What types of cross-border payment services do you offer?

We specialize in facilitating secure and efficient B2B (Business to Business) payments and settlements across international borders.

How long does it take to process a cross-border payment?

Our typical processing time for cross-border payments ranges from 12 to 24 hours, depending on various factors such as the destination country and the specific transaction details.

What currencies do you support for cross-border transactions?

We support a wide range of currencies to accommodate diverse business needs. Please contact us for specific currency inquiries.

How can I initiate a cross-border payment with your company?

You can initiate a payment through our secure online platform or by contacting our dedicated customer service team.

How do you ensure the security of cross-border transactions?

Yes, we charge competitive fees for our services. Fees may vary based on transaction amounts and specific requirements.

Do you charge fees for cross-border payments?

We adhere to rigorous AML and KYB principles to verify all parties involved in transactions, ensuring the utmost security and compliance.

Can I track the status of my cross-border payment?

Yes, you can track your payment status through our online platform or by contacting our customer support team.

Still have questions?

Contact our friendly support team