At KoinWa, your privacy is highly valued and we practice all reasonable endeavors to protect your personal information.

KoinWa is committed to protecting the privacy (Personal Information) of its visitors, users,(referred to as “you” or “Users”) who order, sign up or interact with us or any of our products, services, information, content, functions, features and tools (“our Services”) provided on our website, mobile application

“Personal information” refers to any information from which your identity could reasonably be ascertained

KoinWa will only collect and use your personal information in accordance with this Privacy Policy and the terms of your agreements with KoinWa

User reserves the right to exercise their privacy and data protection rights under any applicable law or regulation.

The Data We collect:

Identity Data: Full Name, Email Address, Home Address.

Formal Identity Documentation: International Passport, Driver’s License, National Identification Number.

Transaction data: Bank account details and other details of Services you have received from us.

Technical Data: Location and time zone setting, data collected via cookies and similar technologies.

Contact list: Name, email, and phone numbers of the people on your contact ONLY when you request loans.

Images: All images uploaded on the platform, including avatars, verification images, proof of payment shared with other users, etc.

Personal Messages: Messages exchanged between users.

Notification Token: When users accept notifications.

Other Details: Details required to complete payment transactions, as the case may be.

Acceptance Of Privacy Policy

By accessing and using any of our koinWa services, you signify acceptance to the terms of this Privacy Policy.

By signing up on KoinWa you agree, accept and consent to the terms of KoinWa privacy policy

If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our services and products.

Security Of Your Data Information

KoinWa put in place great security measure to protect and  ensure the security of your personal information,the security measure use to protect your personal information on koinwa is the same security measure use by financial institutions

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

Changes To Terms Of Privacy Policy

KoinWa may change the terms of Privacy Policy from time to time by publishing or uploading an updated version on our Platform.

Any updated change on the privacy policy will promptly be communicated to the users through the verified email attached to your KoinWa account.

Disclosure Of Data

All user information may be collected through or stored on any of our domain names which include the following:

  • KoinWa.com
  • KoinWa.tech

KoinWa may disclose your Personal Data in the good faith, belief that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of KoinWa

To prevent or investigate possible wrongdoing in connection with the Service

To protect the personal safety of users of the Service or the public

To protect against legal liability

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Inquiry About Personal Information

In case you have any inquiries about how your data is being managed or handled, Kindly email us at [email protected].